Shipping policy

Junenes Blues Shipping Policy

Shipping Policy

Thank you for shopping with Junene’s Blues.

Order Processing

All items are made to order. Please allow 5–7 business days for processing before shipment, unless a different time frame is listed on the product page. Carrier delivery time is additional.

Shipping Rates and Delivery

Shipping charges are calculated and displayed at checkout. Delivery times vary by carrier and destination.

High order volumes, weather, supplier delays, or carrier disruptions may affect shipping timelines. If a significant delay affects your order, we will contact you by email or telephone.

Shipping Destinations

We currently ship within the United States only. We do not ship to P.O. boxes or APO/FPO addresses.

Shipment Confirmation and Tracking

Once your order ships, you will receive a shipment confirmation email containing tracking information. Please allow time for the carrier to update the tracking status.

Damaged or Missing Packages

If your order arrives damaged or appears to be lost in transit, please contact us through our Contact Us page with your order number and details of the issue.

For damaged items, please keep the packaging and merchandise and include photographs when contacting us. We will review the issue and assist with the carrier’s claim process as needed.

Returns and Refunds

Please review our Refund Policy for information about return eligibility and procedures.